How to implement?

Under the programme of the citizen charter in the concern offices, citizen facility centers are to be set up. Sitting, writing and drinking facilities are made to be available along with accepting the applications from the applicants and giving them proper guidance regarding proper documents of proof. The acknowledge receipt is given. The proper work of the disposal of the application in the stipulated time limit is assured to be done. It is instructed to set up necessary mechanism for the effective implementation of citizen charter. Among them the services given by the government servants are specially concentrated.

As per the instructions given by the Government of India, for the effective implementation of the citizen charter in all 23 departments, setting up citizen facility centre, popularizing this programme, holding seminars and public meetings and putting details of the programmes on the websites are included in them.

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